Frequently Asked Questions
General Home Questions
It's easy with your resident portal. The Carver Apartments offers an array of online services - including the ability to make automatic rent payments, place a maintenance request, and even meet your neighbors, all from the convenience of your own home or work computer. If it is your first time on the website, you will need to create a new account by simply scrolling down the page to "Resident Login" and then clicking on "Create an account" and entering the required information.
Rent is due on the 1st of each month. Payments can conveniently be made online via the resident portal using e-check with no fees. Credit/Debit cards can also be used but will have an additional fee.
We offer a variety of 1-bedrooms to 2-bedrooms ranging from 592 sf to 1268 sf.
Yes. The Carver Apartments provides on-site maintenance technicians Monday-Friday during normal business hours. Any after-hours maintenance emergencies will be dispatched to our on-call maintenance.
To place a maintenance request, please call the leasing office or login to your resident portal, click on the maintenance tab, and fill out the required information.
To meet your unique time frame requirements, The Carver offers a wide selection of variable lease terms. For more details, please call to inquire about our current lease terms.
The best neighbor is the one you choose. That's why The Carver has set up a resident referral program. It's a great opportunity to earn some extra spending money by introducing your friends and family to The Carver luxury apartment living, resort-style amenities, and a maintenance-free lifestyle. Simply call, email, or stop by the leasing office to let us know you have recommended a friend or to learn more about our resident referral program.
No. The Carver Apartments is a smoke-free community.
Utilities
We offer a convenience bundle, which is a required monthly fee of $75 and includes trash, recycling, and internet.
Gas and Electric will be billed separately through the utility company, billed directly to the resident. *Please note, the following floorplans have gas service - The Scenic, The Lighthouse, The Hyland, The Superior
Water & Sewer are calculated by RUBS through a 3rd party vendor and paid to the property. *Residents are responsible for a monthly utility billing administrative fee of $4.75, charged separately from their monthly payment.
Kitchen and Bath
Designed for your comfort and convenience, each of our apartment rentals feature outstanding amenities that make the most of your time at home. Kitchens feature high-quality stainless steel appliances, including a refrigerator with an ice maker, dishwasher, oven, and microwave. Every apartment boasts front-loading, high-efficiency washers and dryers for your use.
Pets
The Carver Apartments is a pet-friendly community. We accept cats and dogs. Dogs are not allowed in first-floor courtyard-facing units: 101, 103, 105, 107, 109, 117, 133, 135, 137, and 139.
BREED RESTRICTIONS: PIT BULL TERRIER, STAFFORDSHIRE TERRIER, MASTIFF, PRESA CANARIO, AKITA, WOLF HYBRID, CANE CORSO, GREAT DANE, ALASKAN MALAMUTE, SIBERIAN HUSKY, ROTTWEILER, DALMATION, DOBERMAN PINSCHER, CHOW CHOW, OR ANY MIX THEREOF.
Yes, refundable pet deposit of $250 and non-refundable pet fee of $250.
Yes, $50/month/dog and $25/month/cat.
Yes, we allow two (2) pets per apartment home.
We have a pet wash room and plenty of outdoor space for you to take your furry friends for a walk.
Parking and Storage
Underground climate-controlled parking and FREE surface lot parking for our residents and their guests on a first-come, first-serve basis.
- Single stall: $75/month
- EV charging stall: $150/month
- Tandem parking: $135/month
Indoor storage closets: starting at $50/month
Yes, we will have a limited number of spaces to rent for an additional fee per month.
Television and Internet
Your home will come equipped with internet equipment and will be ready to go when you move in.
Yes, at an additional monthly fee setup with the provider. Pricing for upgrade options will be available at move-in.
Balconies
The Carver Apartments features walk-out patios on the first level. Balconies are available on select upper-level apartment homes.
Grills are not permitted on personal balconies. Feel free to use our grills located in the courtyard.
Amenities
Our fitness center will have cardio equipment, free weights, and a yoga area – a little bit of everything to get a quality workout from the comfort of your own home!
On-site management and maintenance, LuxerOne package lockers, 24/7 fitness center and yoga studio, community rooms including a cellar room, lounge TV room, work-from-home lobby areas, coffee bar, hosting club room, outdoor pool and sundeck, outdoor grill and dining areas, pet wash room, and neighborhood walking/jogging trails.
Yes, the grills are located in the multi-use courtyard.
Activities
We do! We host regular resident events to keep you as engaged with the community as you would like! If you have requests for specific events, please contact the leasing office.
Application Process
We require a $45 application fee/adult applicant, a one-time admin fee of $250 and a security deposit of $250 to take your desired unit off the market. An additional security deposit equal to one (1) month’s rent may be required pending screening results. Additional and alternative proof of income and/or identification may be required pending ID verification, screening results and/or income verification. See the performance deposit agreement upon applying for denied or voluntarily canceled applications.
We run a 3rd party criminal, background, credit, and rental screening.
You must meet the minimum requirement of approximately 2.5 times the monthly rent of the apartment for which you applied for.
Renters Insurance
Tenant must obtain and maintain a minimum of $100,000 personal liability coverage upon move-in from a qualified insurer of their choice.
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